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Featured Projects

College Student Health Survey (CSHS) Energy Management Client Satisfaction Survey Hodgkin's Lymphoma Focus Groups imbio Smoking Cessation Study Medicare and LifeStage Focus Groups Minnesota State Survey Project Eat Student Experience at the Research University (SERU & gradSERU)

Modes Used


Online

College Student Health Survey (CSHS)

CLIENT:

Boynton Health

DESCRIPTION:

Developed in 1995 by Boynton Health at the University of Minnesota, this survey was the first population-based health assessment of college students in the country. It later became the model for the National College Health Assessment, which was developed by the American College Health Association.

This online survey has provided a comprehensive look at college student health to over 70 different community, technical, and four year institutions. The survey has been administered by OMS since 2015 to over 30 schools, and focuses on eight key areas: health insurance and care utilization, mental health, alcohol and drug use, tobacco use, personal safety, financial health, nutrition and physical activity, and sexual health.

RESULTS:

The 2018 CSHS Survey was administered to a random sample of over 29,000 students across 18 different college campuses around Minnesota, including all four University of Minnesota campuses. The final response rate was approximately 36.6%.

SERVICES PROVIDED:

Consulting | Project Management | Survey Programming | Survey Administration | Data Cleaning

MODES USED:

Online

Modes Used


Telephone

Energy Management Client Satisfaction Survey

CLIENT:

Facilities Management

DESCRIPTION:

Facilities Management sought data on the satisfaction level of clients in the various buildings they serve along with internal staff's satisfaction with other staff. OMS was responsible for designing the survey instrument, recruiting participants over the phone, and administering the survey by telephone and through face-to-face interviews.

RESULTS:

A total of 58 surveys were completed. The overall response rate for this study was 86.6%. Within Facilities Management, 34 interviews were completed from a sample of 39 for an 87.1% response rate. Within Capital Planning and Management, 10 interviews were completed from a sample of 12 for an 83.3% response rate. The third group of respondents consisted of members of various departments. Fourteen interviews were completed from this sample of 16 for an 87.5% response rate.

SERVICES PROVIDED:

Consulting | Project Management | Questionnaire Design | Recruitment | Face-to-Face Interviewing | Telephone Interviewing | Transcription | Data Analysis | Report Writing | Sample Management

MODES USED:

Telephone

Modes Used


Focus Groups

Hodgkin's Lymphoma Focus Groups

CLIENT:

University of Minnesota Medical School Division of Hematology, Oncology, and Transplantation

DESCRIPTION:

Researchers at the University of Minnesota were interested in the experiences of hodgkin's lymphoma patients who had at least one secondary condition and hodgkin's lymphoma patients with no secondary conditions. OMS developed the discussion guide and conducted two focus groups, one for patients with secondary conditions and one for patients with no secondary conditions.

Topics included thoughts about surgery/treatment, changes in the first few months after diagnosis, challenges or barriers to resuming day-to-day life, behavior changes, thoughts on screening, and preferred methods of communication.

RESULTS:

Following the focus groups, OMS had the recordings transcribed and conducted qualitative analysis on the findings. OMS provided a final report of the findings to the client.

SERVICES PROVIDED:

Consulting | Project Management | Discussion Guide Writing | Focus Group Facilitation | Focus Group Note Taking | Transcription Services | Qualitative Analysis | Report Writing

MODES USED:

Focus Groups

Imbio Smoking Cessation Study

CLIENT:

Imbio, University of Minnesota School of Public Health, the Mayo Clinic, University of Minnesota Clinical and Translational Sciences Institute, University of Michigan, and the HealthPartners Institute

DESCRIPTION:

The IMBIO project is a randomized controlled trial investigating the impacts of various approaches to improving smoking cessation outcomes. Over 400 patients will be enrolled into the study following CT scans of their lungs for problems related to smoking. Each patient will be randomly assigned to one of four tracks: 1) Usual Care + quitline phone number, 2) Usual Care + Report, 3) Usual Care + Counseling, or 4) Usual Care + Report + Counseling. Additionally, follow up phone calls will be conducted with participants at three weeks, three months, and six months.

OMS is responsible for creating the enrollment survey which randomly assigns participants to one of the four tracks, developing the tool used to track counseling participants, conducting three follow-up phone surveys, managing and mailing incentives, distributing Cotinine kits to participants who report abstinence during the length of the study, and managing and storing the data files.

RESULTS:

The project began in August, 2018 and is currently in the recruitment phase.

SERVICES PROVIDED:

Project Management | Questionnaire Design | Survey Programming | Telephone Surveys | Incentive Management | Mail Surveys | Data Cleaning | Data Management

Modes Used


Focus Groups

Medicare and LifeStage Focus Groups

CLIENT:

Minnesota Department of Human Services, Minnesota Board on Aging, and State Health Access Data Assistance Center (SHADAC)

DESCRIPTION:

As a part of the Own Your Future Minnesota Initiative, the Minnesota Department of Human Services (MDHS) contracted OMS to conduct six focus groups with senior citizens on the topic of including a long-term care benefit in Medicare supplemental plans and four focus groups with Minnesotans aged 35-55 regarding the inclusion of a long-term care insurance benefit in their employee benefit package.

OMS consulted with a larger external team on the development of discussion guides, screening protocol, and recruiting methodology for all ten focus groups. OMS also facilitated all ten focus groups in various locations across the state of Minnesota and provided a notetaker.

RESULTS:

Focus groups for the Long Term Care Insurance were conducted in Alexandria, West Saint Paul, and Edina, Minnesota. Data for the Medicare Supplemental Insurance project was obtained from focus groups conducted in Austin, Fergus Falls, Maple Grove, Minnetonka, North Saint Paul, and Saint Cloud, Minnesota.

OMS facilitated transcription of the focus groups, conducted qualitative analysis, and created two separate reports on each topic with accompanying recommendations to inform future decisions regarding healthcare in Minnesota.

SERVICES PROVIDED:

Consulting | Project Management | Participant Recruitment | Discussion Guide Writing | Focus Group Facilitation | Focus Group Note Taking | Qualitative Analysis | Report Writing

Modes Used


Telephone

Minnesota State Survey

CLIENT:

Past Clients from 2017-2018 included:

  • AARP Minnesota
  • Twin Cities Public Television
  • Boy Scouts of America
  • Black Lives Matter
  • Minnesota Department of Administration
  • Minnesota Department of Commerce
  • Minnesota Department of Labor and Industry
  • Minnesota Poison Control System
  • Minnesota Resuscitation Consortium
  • Minnesota State Arts Board
  • Lessard-Sams Outdoor Heritage Council
  • Commission of Deaf, Deaf Blind and Hard of Hearing Minnesotans
  • Iron Mining Association of Minnesota
  • University of Minnesota Department of Forestry Services

DESCRIPTION:

The Minnesota State Survey (MSS) is an omnibus phone survey. It allows numerous clients to purchase one or more questions on a statewide telephone survey conducted every fall. A combination of cell phones and landlines are called to help ensure a representative sample of Minnesotans are included in data collection and the report. The objectives are to obtain useful and technically sound information for researchers and public policy decision-makers about the characteristics, attitudes, and behaviors of Minnesota residents.

RESULTS:

The 2017 Minnesota State Survey was our thirty-fourth annual omnibus survey of adults, age 18 and over, who reside in Minnesota. OMS conducted 800 telephone interviews between October 2017 and January 2018 using computer-assisted telephone interviewing (CATI) software and professionally trained call center interviewing staff. OMS provided a written report to all participating clients.

SERVICES PROVIDED:

Questionnaire Design | Project Management | Sample Management | Telephone Surveys | Report Writing

MODES USED:

Telephone

Project Eat

CLIENT:

University of Minnesota School of Public Health, Division of Epidemiology and Community Health

DESCRIPTION:

For the past 20 years, Project Eat has followed numerous cohorts of children as they enter into young adulthood. The aim of Project EAT is to identify the environmental, personal, and behavioral determinants of nutritional intake, physical activity, and weight status among ethnically and socioeconomically diverse youth.

OMS began working on Project EAT in 2016, working with the cohort that entered the study as part of EAT 2010. OMS helped update an Access database for approximately 2,800 young adults and their parent/caregivers, as well as conducted participant tracking using a combination of tracking software and social media to provide updated contact information for young adults and parent/caregivers. We also provided questionnaire design and consultation on all survey materials, designed promotional videos for the project for use on websites and Youtube, implemented online, mail, and telephone surveys, consulted on data collection efforts at the Minnesota State Fair, and facilitated the translation of all survey materials into Hmong, Spanish, and Somali.

RESULTS:

The Response rate for the young adult survey thus far is 52% out of a total sample of over 2,800. The Response rate for the parent-caregiver survey thus far is 46% out of a total sample of over 3,300.

SERVICES PROVIDED:

Mail Surveys | Telephone Surveys | Online Surveys | Face to Face Interviewing | Participant Tracking | Questionnaire Design | Translation Services | Database Design | Project Management | Consulting | Video Design | Sample Management

Modes Used


Online

Student Experience at the Research University (SERU & gradSERU)

CLIENT:

Since 2014, over 20 universities in North America have participated in SERU or gradSERU.

DESCRIPTION:

The Student Experience in the Research University (SERU) and Graduate Student Experience in the Research University (gradSERU) surveys are administered to all degree-seeking students at participating universities. Data from these surveys serve as indicators of academic program and institutional effectiveness, providing actionable information for faculty, staff, and administrators. Results can be easily compared across institutions to make peer comparisons within academic departments or units.

Our office has led the SERU and gradSERU data collection efforts for the past six years. Additionally, we provide each administering school with a cleaned data file, a report based on the common survey items, a Response Rate and Profile Report, a Common Data File containing data from all administering schools, and a Multi-Year Common Data File to allow for easier longitudinal analysis.

RESULTS:

In 2018, the SERU and gradSERU surveys were administered to 15 participating universities (11 SERU, 4 gradSERU). The surveys were open from March to June. Final institution response rates ranged from 10% to 52%.

SERVICES PROVIDED:

Project Management | Consulting | Questionnaire Design | Survey Programming | Survey Administration | Data Cleaning | Data Analysis | Report Building | Incentive Management

MODES USED:

Online
College Student Health Survey (CSHS) Energy Management Client Satisfaction Survey Hodgkin's Lymphoma Focus Groups Imbio Smoking Cessation Study Medicare and LifeStage Focus Groups Minnesota State Survey Project Eat Student Experience at the Research University (SERU & gradSERU)

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