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Survey Services

Our Minnesota Center for Survey Research (MCSR) specializes in providing survey research, evaluation, and assessment services. Our team of dedicated Project Managers and staff are committed to providing the best service possible to help you collect data that meets your objectives, regardless of topic or mode of data collection.

Our Expertise Survey Modes Featured Projects Qualtrics

OUR EXPERTISE

Whether your project is large or small, we can help you collect the data you need. Our specialty areas include:

  • Health sciences research
  • Public policy & opinion surveys
  • Student experience research
  • Customer feedback
  • Comprehensive performance reviews
  • Participant tracking
  • Grant and program evaluation
  • Custom exams
PROJECT MANAGEMENT

Our Project Managers know the importance of delivering high quality service while balancing scope, schedule, and costs. We also help to:

  • Fully understand your project’s goals and objectives
  • Collaborate on project design
  • Determine sampling techniques
  • Develop and adhere to a timeline and budget
QUESTIONNAIRE DESIGN

We know which techniques work and the best survey design practices to:

  • Develop effective questionnaires
  • Confirm respondent interpretation and comprehension
  • Improve response rates
DATA COLLECTION

Our Project Managers will help you identify the most appropriate data collection method(s) and mode(s) for your project to ensure we are collecting reliable and relevant information. We have experience in many areas, including:

  • Qualitative and quantitative methods
  • Mixed methods and multi-mode approaches
  • Longitudinal research
  • Oversight and management of the data collection process
DATA ANALYSIS AND REPORTING

We analyze the data to give you actionable results and make it clear and easy to understand. Take advantage of our range of reporting options to meet your needs:

  • Clean data file (SPSS, Excel, CSV)
  • Technical details and overall numeric results
  • Narrative or analytical report

SURVEY MODES

We use innovative ways to manage a variety of projects, from longitudinal to multi-mode projects and studies.

ONLINE SURVEYS
A highly customizable and low-cost option
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TELEPHONE SURVEYS
Our 18-station call center is at your disposal
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MAIL SURVEYS
We use proven methods and multiple mailings
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FOCUS GROUPS
Great for capturing feelings, beliefs, and experiences
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PAPER SURVEYS
Scannable paper or in-person paper surveys
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FEATURED PROJECTS

We are proud to assist the University of Minnesota in their unique and specialized research projects. In addition, we have also worked closely with companies and agencies external to the U of M. We are committed to providing the best services to ensure you collect the data you need.

Our team has worked on numerous projects with a variety of organizations and businesses.

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QUALTRICS – THE PREFERRED PLATFORM

Qualtrics is a user friendly, online survey platform that is available to all active U of M faculty, students, and staff. However, it is also a complex and robust system that can be used for all types of data collection needs.

As Business Owner of Qualtrics, we take pride in our breadth and depth of Qualtrics knowledge. Our programmers can assist you with everything from determining feasibility and functionality options, quality checking surveys before they launch, or simply bridging the gap between do- it- yourself and advanced level survey programming.

If you don’t have the time or capacity to learn yet another new system, or your needs are complex, consider contracting with OMS. We provide expert service at non-profit rates.

Our Expertise Survey Modes Featured Projects Qualtrics

Questions?

We are here to help